How We Ship Your Artwork
Every artwork is carefully prepared, protected, and shipped using gallery‑standard materials to ensure it arrives safely and beautifully. Whether you’re purchasing a framed watercolor, a mixed‑media panel, or a large acrylic piece, your order is packaged with the same level of care used by professional art galleries and auction houses.
We ship only to the United States, using reliable carriers such as USPS, UPS, and FedEx.
Packaging Standards
Your artwork is packaged using a multi‑layer protection system designed specifically for fine art.
1. Archival Surface Protection
- Glassine paper is placed directly over the artwork surface.
- This prevents smudging, moisture exposure, and abrasion.
- Essential for watercolors, Yupo, and mixed‑media textures.
2. Corner & Edge Protection
- Foam corner protectors are added to framed pieces and panels.
- Edges are reinforced with foam sheets or padding.
3. Cushioning Layers
- Artwork is wrapped in bubble wrap (never touching the art directly).
- Additional foam sheets create a protective “sandwich” around the piece.
4. Professional Art Shipping Boxes
We use industry‑standard art boxes depending on the size and type of the piece:
- BOX Partners Mirror & Picture Boxes
- Uboxes Picture/Mirror Boxes
- Aviditi Side‑Loading Art Boxes
- Rigid Stay‑Flat Mailers for small works
- Amazon Basics Picture/TV Boxes for oversized pieces
Each box is reinforced and sealed with Scotch Heavy‑Duty packing tape.
5. Double‑Boxing (For Large or High‑Value Pieces)
Large or delicate artworks may be shipped using a double‑box method for added protection.
Shipping Rates
Shipping is FREE for all artwork shipped from Sylvia Armstrong Expressions to any location withing the contiguous United States.
Processing Time
- Orders ship within 3–5 business days.
- You will receive a tracking number once your artwork is on its way.
Local Pickup (Goodyear, AZ)
If you’re local to the West Valley area, you may select Local Pickup at checkout. Pickup location details will be provided after purchase.
Insurance & Tracking
All shipments include:
- Full tracking
- Insurance coverage
- Delivery confirmation
High‑value pieces may require a signature upon delivery.
Returns & Damaged Shipments
If your artwork arrives damaged:
- Contact us within 48 hours.
- Include photos of the packaging and artwork.
- We will provide a replacement (if available) or a full refund.
Returns for reasons other than damage are not accepted due to the nature of original artwork.
Frequently Asked Questions
How long does shipping take?
Most U.S. orders arrive within 3–7 business days after shipment.
Do you ship internationally?
No — We do not ship internationally.
Is the artwork insured?
Yes. All artwork is shipped with insurance and tracking.
Can I pick up my artwork locally?
Yes — local pickup in Goodyear, AZ is available at checkout.
Questions?
If you have any questions about shipping, packaging, or delivery, feel free to reach out anytime. We’re here to make sure your artwork arrives safely and beautifully.